West Knoxville Chrysler Dodge Jeep Ram

Got towed in on 1/14 at 3am because the transmission lines blew off my transmission. Walked into service when they opened at 730am and told them what happened. The service advisors were friendly and very quick to get me checked in. They got my truck right in and repaired under warranty!!!!! Absolutely best experience I’ve ever had at any dealership in my life. I will definitely be returning and when it’s time to replace my truck I’ll be coming to this dealer!!!

I recently purchased my vehicle from West Knoxville CDJR, and it was truly one of the best car-buying experiences I’ve ever had. From the moment I walked in, I felt welcomed, respected, and completely at ease. The entire process was smooth, transparent, and stress-free. There was no pressure or pushy sales tactics — just genuine professionalism and clear communication. It’s rare to find a salesperson who truly listens and wants what’s best for you — not just the sale. Marthin’s professionalism and patience made all the difference. If you’re shopping at West Knoxville CDJR, I highly recommend asking for him. You’ll be in great hands! Buying a car can feel overwhelming, but the whole team at West Knoxville CDJR made it comfortable and even enjoyable. If you’re looking for a dealership that

Michael was our salesman. He answered all my questions and he was amazing! Super helpful and made sure to get all my info ahead of time to save us time. A+++++. I love my new truck and would recommend these guys to anyone looking for a new ride.

Michael was an outstanding salesman from start to finish. He truly listened to what I needed, respected my budget, and never once made me feel pressured throughout the process. He was professional and extremely knowledgeable, taking the time to explain every feature and answer all of my questions clearly. His deep understanding of the vehicles made choosing the right car simple and completely stress-free. Communication was excellent. Michael kept me informed at every step — from the test drive to the final paperwork — so there were no surprises. He was always quick to respond by phone or text, which made the entire experience efficient and convenient. What stood out most was his customer-focused approach. He treated me with genuine respect, listened carefully, and focused on what was best

Marthin was great to work with as well as the rest of the team. Smooth, seamless process, and felt like they went above and beyond! Very well run dealership!