Whistle Express Car Wash

Today I had a lady helping me by the name of Rae and she was absolutely wonderful. Very professional very kind and made sure that I had everything I needed so that I can complete the task which was monstrous. I had a load of wood that I'd carried in my minivan and it was little pieces everywhere and she made sure that I completed the task pain free. Thank you Rae

BUYER BEWARE!!!!!! ENTER AT YOUR OWN RISK.... Whistle Express strikes again with abysmal customer service, loyalty, and failure to stand behind their product. I grade Whistle Express Car Wash in Leland, NC as an F. In March of this year I signed up for for the Wash Club option which afforded me daily use of the facility. While not totally satisfied with the service, it was close and convenient so I continued my membership. Several months ago I learned of numerous complaints from clients who could not terminate their memberships and were continually billed. I was concerned about this poor treatment of clients but decided to stay on as a loyal customer. Then a week ago, after numerous previous trips through the car wash, my driver's side review mirror was broken off by one of the brush

Not only did my truck not get completely clean (causing me to manually wipe dirty spots and bugs off the truck) but the brushes smeared black streaks onto my white truck! Why do the overhead brushes not come down to my grill and hood to clean it like they’re supposed to? Why do the brushes on the passenger side barely touch the truck and sometimes not touch it at all? What’s the point of paying whistle express to wash my truck if I have to do half the work to get it clean? I can just wash it myself for free!!

I stopped by this car wash in desperate need of a quick vacuum. Even though there was a light mist of rain, I didn’t care I had already passed two other car washes where people were still vacuuming their cars. As soon as I pulled in, a worker rolled his eyes at me and rushed through a quick wash before I even entered the tunnel. I didn’t even need my exterior washed since it had rained all day before and earlier that morning. When I exited the tunnel and went to vacuum which was the only reason I came; every vacuum hose was lying on the ground, unplugged. The machines weren’t even on. I went inside and found two employees sitting around. When I asked for the vacuums to be turned on, one finally did but told me to “be quick.” I said fine, I just needed 5–8 minutes. After finishing, I went t

An excellent experience. Compared to other car washes I’ve been through, I thought it cleaned the outside of my car pretty nicely. The staff was very professional and courteous. It’s great that they have the very powerful vacuums that you can use for free along with towels and various cleaning solutions. I definitely will be back.