White's Automotive Services
Norwalk, OH · Auto repair shop
- Address
- White's Automotive Services, 35 Whittlesey Ave, Norwalk, OH 44857
- Phone
- (419) 668-3100
- Website
- www.whitesautomotiveservices.com
- Status
- Closed · Opens 8 AM Mon
White's Automotive Services is an auto shop located in Norwalk, OH. It is one of 61 auto shops listed in Norwalk. Its 4.1-star rating is slightly below the Norwalk city average of 4.5 stars. There are 5 photos associated with this location.
Hours
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
Customer Reviews
Nate provided outstanding service. Even after working a 12+ hour shift, he showed up professional, courteous, and ready to help. He handled my performance vehicle with great care and confidence, which gave me complete peace of mind during the tow. It’s clear he takes pride in his work and treats customers’ cars as if they were his own. Highly recommend Nate if you need a reliable and professional tow.
I rarely leave reviews, but I felt the need to after our experience with White’s Automotive Services. My sister and I were driving home from a trip in the middle of the night when we got caught in a snowstorm. The roads were dangerous, visibility was poor, and there were no exits nearby, so we pulled over and called AAA. The AAA agent assured us that help was on the way. After waiting for a long time, the tow truck driver arrived. Instead of helping, he was rude and refused service because we weren’t “stuck” or “broken down.” He made an inappropriate comparison to drunk drivers, offered no alternatives, incorrectly said the nearest rest area was one mile away (it was actually 4.5 miles), and then left us stranded on the highway. We were willing to pay to get somewhere safe, but that option
I broke down and a sheriff deputy called to help get me off the road. They tried to charge me a $175 impound fee on top of the $120 tow fee and refused to drop the impound even though I was not being impounded. Driver was completely UNPROFESSIONAL arguing with me and the sheriff demanding that we have pay the impound fee to let the tow truck I called to hook up even though they never touched my car. He refused to move his truck to let the company i called to hook up until he was paid. Then through a fit like a child when he was forced to move his truck. I would highly recommend using someone else as this place likes to do bad business and wax people any way they can. This is by far the worst experience I have ever had with a tow truck service provider ever.
Driver was very unprofessional and rude to my Son that needed a tow and kept giving him a run around and started being very belligerent when I told my son to request a new service because there’s no way anyone should be rude to a young driver. The drives name was Richard and if this is how whites has there employees treat others then of course I will have my family and I take are business else where when it comes to do anything with towing cars.
We called Triple A to have our car jumped. Andrew came and tested our battery. It was over ten years old and getting bad and we had him replace it. Great young man, great service. Very happy with the whole experience.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.