Wilcoxson GMC Inc.

Fantastic service by GMC and the dealership when our 2024 Acadia AT4 parked for an extended period of time in the garage wouldn't start due to a bad battery. No neutral so it was locked in place in addition our charger for 6 hours had no affect on the battery. GMC was quick to get Robert to pick it up, and the service department was all over the Acadia when it landed in the dealership. Everyone was understanding and focus on getting us back on 4 wheels. I am thrilled and commited that my next GMC will be coming from this dealership! Highly recommend them for those that follow me!

Went in to have a headlight fixed at last moment. They got me in, pointed out some issues from work i had done elsewhere and gave me estimates of other potential issues to address when I get home. Great staff with awesome service. Thanks George, Royce, and the master tech (name?). You guys are great! Stop by next time you get to a Bronco game! Scott Hood AKA milehighflagman

From calling to get a service appointment for my truck to getting the service done. It was a great experience. Nothing to hide even when the service was going to be more than expected, the service writer and the service tech came and talked to me about what needed to be done. Being done with no surprises is a great way to do business. Thank you guys at Wilcoxson for the great service. I will be back!

We had a simple request to order and program key replacement. We were not notified as promised when the key arrived and had to wait 2.5 hours in waiting room for completion of programming. Were told by staff that they were unable to start car with original key and did not appear to believe that this has not been a problem in the past. I informed them that a 90 year old woman has been waiting for lengthy period of time for this service. Staff explained that car ignitions with “multiple miles sometimes get stuck,” again not appearing to believe it has never been a problem until today in the shop. Appeared to be unorganized and chaotic. Customer service was poor with the exception of Samantha who was professional and attentive to our concerns.

Took my GMC sierra 1500 in for some work and Royce was a gem. I'd been basically turned away by gmc dealer in Colorado Spring. Royse and the master mechanic took a look at my truck, found a leaky radiator, leaky crank seal, and a leaking water pump. They got me taken care of and even got me a free rental car. To top ot off it was all covered under warranty. That's not the end a few days later my def tanked cracked because of cold weather and I had a trip planned for that night so I called on Royce, he got me in that day got me fixed and back on the road for my trip and once again covered under warranty. Thank You from the bottom of our hearts.