Willcox Service & Tire

I'm giving them one star because they at least got my car on a lift and let me into the shop to look at it the same hour I brought it in as a walk-in. But, no higher of a rating because even though I brought the correct part for them to put on they tried to convince me they couldn't do the job. Like come on man, that all you guys do is do repairs for people. I know cars and how they are fixed. I'm guessing they are just use to overcharging for work. My entire exhaust system is factory, meaning the whole span from manifold to two mufflers are welded together. They white haired sales man looking guy tried to tell me that the part I needed would have to be put through a pipe bender and they didn't have one. That's where they think I wasn't paying attention because the brand new part I ha

I purchased a car from them in good faith.Car lasted seven months will not make any sort of deals.Trade ins or anything to make this right do not buy a car there

Willcox doesn’t advertise it, but I believe they’re clearly in the windshield repair business as a side hustle. Have spent $1000s there on tires, brakes and the like... and had been happy with getting called back quickly and efficiently. But a year ago upon getting our ride back from inspection (which passed) there was a nice deep chip in the windshield. I gave the benefit of the doubt even though it was straight in the driver side sight line considering the inspection passed. This year it was my wife who took the car in... sure enough we failed inspection, not for the crack that was already there, but somehow that crack turned into a spiderweb during inspection along with a few others. Last time I checked NYS doesn’t require an impact test for vehicle inspections. So to top it all o

I went in for an inspection and they replaced my headlights without calling and asking me first, and charged me for it. I expected to only pay for the inspection but they charged me for bulbs and labor also. I had replacement bulbs in my glove compartment and I planned on doing it myself. I don’t appreciate them not asking before upcharging me

Old school local mechanic. Honest people with fair prices. I'd would call this the best mechanic in Ithaca. Great tire prices too.