Williams Auto Service

Had a great experience servicing my Mercedes here. I was able to reserve a specific day and time, received clear updates via text with options, and—most importantly—spoke directly with the advisor to go through the entire estimate over the phone. I approved most of the recommendations and declined the ones I wasn’t ready to tackle, with zero pressure. Unlike many Mercedes dealerships now, where you’re stuck clicking dropdown menus and never actually discussing the car, these guys still take the time to explain what’s needed and why. I’m tired of spending money on repairs without real conversations—this was a refreshing change. Excellent customer service, work finished on time, and the final cost stayed within my approved budget. Highly recommend.

Got my state inspection done here and will be going back for any future business! I’m a 31y/o woman who knows nothing about cars and freshly moved across the country so I was hesitant looking around for shops but they’re one of the few places that does walk-ins only for this service so I gave them a go. I got there about an hr after opening and was there 3-4hrs total (there were 3 ppl in front of me already). They cleared my car mechanically but I failed due to a large crack in my windshield. They gave me a very fair quote to replace it and got me rescheduled quickly (they seemed to be very busy so might not always be the case). My next visit for the windshield took 90 mins at most and then only $1 for reinspection. Justin at the front was very warm and helpful which I really appreciated.

DO NOT GET A STATE INSPECTION HERE especially if you're certain that there's nothing wrong with your vehicle. They will upcharge you by saying there's a minor issue such as steering, headlights, signal lights etc. They failed my inspection after telling me there's a bulb that needs to be replaced. I had no time for the service and they failed me. When I called back they said it was a wire that was wearing away that needed to be replaced. Is it the bulb or the wire?😂 They wanted to charge me 50+ for the labor. If you're not planning on spending more than 50 bucks for a repair, do not bother. 20 dollar state inspections do not cover the cost of their labor, so they will "charge for a minor repair" just so that they make profit or break even.

The guys and gals at Williams Auto are the best!! I was in for inspection and oil change and new tires. They took care of me fast and professional as they always do!! anytime there is an issue big or small Williams Auto is who will always be my # 1 contact!! Thank you to everyone there!!

Great experience, car runs much smoother. Obviously, if you want 4 years to do servicing, it’s going to be expensive, but they were quicker than expected and very friendly. Treat your mechanics kindly and they will treat you kindly! Yall have earned a customer