Williamsburg Chrysler Dodge Jeep RAM

We had a situation come up while purchasing a vehicle from Williamsburg Chrysler Dodge Jeep Ram, and what could have been a stressful experience turned into a great one thanks to this dealership. Keith Hassan and Leon were wonderful to work with and went above and beyond to make things right. They were honest, communicative, and followed through on every promise they made. The sales staff was knowledgeable and helpful throughout the process. The transition to a different vehicle was smooth, and we always felt taken care of. It’s rare to see this level of professionalism, integrity, and customer service. Highly recommend this team. Doc & Fran Ashby

I recently had my vehicle serviced at Williamsburg CDJR and had a great experience from start to finish. Faith was amazing to work with — super friendly, professional, and kept me informed throughout the entire process. She made everything easy and stress-free, and the service was completed quicker than I expected. The whole team was helpful, the facility was clean, and I felt well taken care of. I’ll definitely be coming back for future service needs and would highly recommend asking for Faith if you’re going in.

Huge thank you to Jake and his team for making my experience effortless. Jake is the best salesman I’ve ever worked with. He answered all questions without hesitation and carried good conversation while waiting on paperwork. Highly recommend!!!

Cam was amazing. Highly recommend, he didn’t try to offer us a car out of our budget or push us into something we didn’t want. He listened and because of that we bought the first car we looked at. It was perfect. Super grateful to him and the staff that made this possible!

Took Ram 1500 Ecodiesel in on 1/30/26 for fuel pump recall 23V-263. Recall states "replace the HPFP, and inspect and, if necessary, replace additional fuel system components". After fuel pump was replaced began getting Code P0191 - Fuel Rail Pressure sensor out of range. This is a common code from contamination of failing HPFP. Dealer refused to replace any other components, THE ENTIRE FUEL SYSTEM SHOULD HAVE BEEN REPLACED. Took truck home. Coolant reservoir is cracked and overfill hose ripped off bottom. And Bolts to Radiator Fan were loose. Diesel was spilt from replacing fuel pump and not cleaned up. Coolant was split all over battery and not cleaned up. Terrible service, do not recommend. I'm not $400 in on sensors that should have been replaced in warranty, and $140 in on a new coolan