Willow Hill Automotive

Called Jim and explained to him that I was from out of town and unable to break the studs loose on my sisters car. I said I have the exhaust system and he said he had to look at the car before performing the work. went to the shop and was greeted by his office manager who said that he was not in and just leave the parts by the side door. She was not very friendly, but Jim installed the exhaust and told me no guarantee because the parts were brought in. I said I understand. I was grateful that he was able to do it for me for a good price. Fast forward, I bought a set of struts and linkage parts for the car and asked my sister to schedule the installation of the struts and links. He denied the job and told us he won't do the work because we brought our own parts. I was under the impression t

Jim is very knowledgeable, honest, fair, and skilled. Sharon is warm and helpful. This small family business is a gem on the North Fork. I have been coming here since 1995.

I have been servicing my last three cars @ Willow Hill. Jim (the owner) is very knowledgeable, experienced, professional & truly cares about giving quality care to his customers. I have always been extremely happy with his excellent service. I have NEVER taken any of my cars for servicing at the dealerships, ( just don't trust them!!!! & find them very costly!!!) I am a very satisfied return customer who highly recommends him. I also like the fact it's a family run business which is a rarity these days!

Recently needed the a/c recharged and new brakes. Jim was very accommodating and setup appointment. His receptionist was Friendly and very pleasant. Speedy job!

Jim and crew always give me great service, and are honest with me about what work has to be done. This last time I knew he had to do extra work on my SUV, but I didn't know how much. He was very honest with me about what work is going to make my SUV safe. He gave me an estimate, and said that it needed some serious problems, and he repaired the problems, and now I have a problem free SUV. I am so happy that I can drive my car with ease, and know it's going to be around for a while. Thanks again for a job well done.