Wilson Ford Service

I’ll be honest that I like their service department for the most part. They are friendly and helpful, and I’ve never had any major issues. But, after my visit today I’m a little frustrated. First, they added a $20.08 “shop supplies” fee at the end of the bill. They break out parts and labor for all the work that’s done, to include the oil disposal fee, then tack on an additional $20 at the end of the bill along with tax. I call them up after I get home to ask about the shop supplies and I’m told that it covers rags, brake cleaner, software, basically anything they use in the shop and everyone gets charged it. So…why are these general overhead costs not rolled into your prices like every other place with common sense? If you used supplies specific to my vehicle, include it under parts for

Wilson motor has taken good care of me. They’ve been fair on pricing, and have always been pretty quick to get things done. I would definitely recommend them for servicing your Ford.

Reggie and Tom took great care of my car, and got the part ordered and the service done quickly. When I left the service center after the repairs, one issue seemed to be unresolved. I called and they immediately had me come back in and made sure all was well. They are attentive, quick and thorough. They also found that the problem was something less expensive when they could have tried to charge me for a bigger issue. I really appreciate all they did for me!

Scott with Wilson Ford Service is so amazing to work with. He is so good at following up and is extremely helpful.

I don’t often leave reviews, but I wanted to let people know about the positive experience I had at this service center, and specifically Lynette. When Lynette found out that I just moved to town and had driven my car from northern Canada, she went above and beyond to be kind and welcoming - as well as ensuring that extra care was taken with my vehicle. I am very grateful for her kindness and service - and as long as I live in Logan I will be taking my car to Lynette and Wilson Ford!