Worcester Auto Outlet

Worcester, MA · Used car dealer

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Worcester
#302
of 419 shops
City Percentile
18%
rating percentile
Address
Worcester Auto Outlet, 177 Chandler St, Worcester, MA 01609
Phone
(508) 373-2261
Website
worcesterautooutlets.com
Status
Closed · Opens 9 AM

Worcester Auto Outlet is an auto shop located in Worcester, MA. It is one of 419 auto shops listed in Worcester. Its 3.3-star rating is slightly below the Worcester city average of 4.4 stars. There are 10 photos associated with this location.

About Worcester Auto Outlet

We provide great vehicles at a great price and also offer to get you through the car buying process down to the insurance and registration we offer financing and credit repair.

Hours

Saturday9 AM–7 PM

Customer Reviews

★★★★☆ 4.0 Edward Hutchins · Mar 2026

Car was as advertised. I wouldn't go here looking for a perfect car but they have a decent selection of used cars at reasonable prices. The car I was looking to see was at another location instead of the one advertised and it took them forever to figure out who had the keys. Other than that everything went smoothly. The guy they have clean the cars was awesome and got it shining nice. Owner seems like a straight up guy. Seem to stand behind their vehicles. Overall I'm happy so far.

★★★★★ 5.0 Diane Davidson · Jan 2026

Excellent service from initial inquiry regarding 2011 Honda Odyssey I was interested in for our growing family to our purchase. We just had a newborn. If I could leave 10 stars, I would. Worcester Auto Outlet accommodated our needs for my family and I to make our pickup easier for our new van. Clean vehicle and nice exterior. Friendly and quick sale! Thank you for the wonderful, simple experience of purchasing our van! Highly recommend.

★★★★★ 5.0 Abel Reyes · Jan 2026

Gardenia Jimenez was amazing as my financer; she assisted with my trade in, provided carfax documents of the vehicle, provided all the documents required from the dealership for my bank for my loan, and she conducted all documents required for the RMV including registration for the vehicle. I highly recommend asking for Gardenia when visiting this dealership since she made the entire transaction easy for me. 10/10 service and hospitality !

★☆☆☆☆ 1.0 Santiago Cruz · Mar 2026

Worst Dealership in Worcester, they gave me a car with a messed up transmission and it was like pulling teeth to get them to fix it I had to contact the attorney generals office just to get them to actually do something after time and time of them saying they fixed it and DIDNT ! And when they finally replaced the transmission the mechanics stole things out of my car. Extremely unprofessional I would never recommend this dealer .

★☆☆☆☆ 1.0 Ady Deluna · Dec 2025

I had a very poor experience with this dealership. I purchased a vehicle almost two weeks ago, and I still do not have my car. Throughout this process, I was given false and inconsistent information about when the vehicle would be ready and delivered. Communication has been extremely frustrating. Each time I reached out, I was told something different, which made it difficult to trust anything I was being told. No clear timeline was provided, and there has been no accountability for the delays. Buying a car should be an exciting and professional experience—this has been the opposite. I would not recommend this dealership to anyone looking for honest communication and reliable service.

Services

Used car dealer

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.