Worcester Towing 24

Great experience. Best towing experience I’ve had. Alex was very friendly and not grumpy like a lot of tow truck drivers are. I waited 5 hours for Subaru roadside assistance and they still couldn’t even dispatch a tow truck. Called here and he showed up within 30 minutes, was very friendly, knowledgeable and professional. 30 minute ride to the drop off was not awkward at all like they can be sometimes. He’s the only one I’ve dealt with at this company, but if they’re all like him, I highly recommend them. 5 stars

We called to get our car towed in a snow storm. They said they could do it and that they'd be there in 40-60 minutes. 90 minutes later I call again (we are sitting in the car this whole time in the blizzard) and they say they can't get to us since it is snowing. THATS THE WHOLE REASON WHY WE WANT TO GET TOWED. They say our address we want to get towed to may not be plowed yet. Information we supplied in the first call. Now they say if we cancel we have to still pay half even though they entered the agreement knowing they couldn't even supply the service. I am not saying it's fraud or false advertising. Definitely not that. We waited 8 hours (we walked home) and they still couldnt get to us. Worst towing company ever. Don't use them for that service and I wouldn't trust a single word they s

Called for tow, said $750 then charged another $350 and unfortunetly i had to change adress like last minute because google adress where i needed was wrong adress. So another $1000 to tow 42 miles. And calling me idiot without any understanding. Stay away from them and dont hive you credit card informations.

They charged me $405 to jump start and Tow my car, less than 10 minutes away. They left my car in the parking lot of the repair company and told me they had dropped my keys with them. I called the repair company about my car, and they said it was never brought in, and the repair guy had to walk outside to scan all the cars in the lot before he found mine with the keys inside. When I called about the charge and not finding my car, the lady on the phone lost her mind and started yelling, and hung up on me. I've filed a claim with my bank and if the issue isn't resolved, I'll sue.

On my way home from Virginia with family when the passenger side front bearing decided to blow out on me and still had to get to Maine. Tow truck was prompt and driver was knowledgeable on the situation. After the tow, the people at island auto were quick to get me in and treated me great knowing my situation. Woman in the front office was kind and had great conversation. Mechanic that worked on the truck was ver knowledgeable and while working on my truck would bring me on the shop to show exactly what was going on and how and what needed to be done. They got me in and out at a great price where other shops would try and gouge knowing I was an out of stater in a bad situation. I would recommend to anyone. Thank you to all involved with towing and getting my family back on the road home s