Zips Car Wash

I had my car washed today and was having a difficult time wiping it down because I’m having some physical issues. Bernard saw me struggling and offered to do it for me. He did the inside and out! He is such a great man and we talked about a lot of life stuff. Thank you again Bernard!

Terrible wash, brush didn't touch the back, wheels still dirty. Personal only offered to have me re-wash at MY expense! Stay away!

Would not recommend going to this location. We had a membership when it first opened. However, we noticed after a while, half of the vacuums do not work and the ones that do work have really poor suction. We canceled our membership and I went again recently just to pay for a single car wash. They have listed that they offer a $12 “basic” car wash with the next being a “basic plus” at $18. However, at this location, they say that they are not able to do the $12 car wash (?) although it is listed on their website and at the actual location. I paid $18 for a “basic plus” car wash and only one of the two vacuums at the place I parked barely worked— very poor section. The other vacuum head was completely disconnected from the hose and did not work at all. Their card readers also do not work, al

Wash was free otherwise I would have complained. It didn’t even get the cat prints off the hood.

I have typically had a good experience with this carwash until today. There is an issue with their payment screens that does not allow self-service, so an attendant has to do everything for you. The attendant I had was on a call using speaker phone. He was talking to a friend while trying to ask me which wash I wanted. He was trying to talk to both of us at the same time and it was not working. I finally asked him to please focus for a minute so I could move on and get the wash done. He became visibly angry with me, wandered off for about a minute to end his call before coming back to deal with me. Once he returned, he was aggressive in asking me questions and thumping on the touch screen. Once that unpleasant experience was over, I finally got to pull forward to begin the wash. There was