A-1 Towing & Recovery

My husband and I were stuck in the middle of the highway (I-85) because our trailer had TWO blown tires. We called AAA and they were no help. We called other tow trucks to help us to at least left the trailer enough so we can put the spare tires we had and get back on the road. Needless to say no other towing company was willing to come out and help us. When I got in contact with this company which I am writing the review for he was nice pleasant and got there within 30 minutes. He even helped my husband put on one of the tires while he worked on the other so we can get out of there faster. Reasonable pricing for an emergency service as well. True Lifesavers can’t thank you enough! Ohhh and sidenote, it was like 2:30 in the morning! Lol

Did great! These reviews are from people who got towed for legal reasons. Reasonable price for tow on a Sunday

Waited 4 hours for them to come tow my car. The man takes my car to their facility to lock up over night since my dealership has a locked gate. I was told my car would be delivered to the dealership at 10 am the next morning. It’s 10:30, I call A1 towing to ensure my car was taken to the right place and they ensured it was. I then call the dealership and they state my car isn’t on their lot. My husband then calls A1 back and was told “listen buddy your car was delivered”. A few minutes later we get a call back from a man apologizing because they didn’t realize my car was at their other location. My car finally makes it to the dealership just for the tow man to call and ask us for the keys which we left in the possession of the man from the night before. Unprofessional company, nobody is on

Im not sure how any of this works from a business standpoint. However, if you have a service that you charter, it seems like good business practice to communicate with the client. These people don’t seem to get that premise, I assume they must have been yelled at and cussed at by a lot of people. I was very nice to them and they hung up on me 3 times for no reason. I’m usually not nice, so they must be going through a lot. I’m the end, this is not a good business and I am actually happy that they reneged on my tow and left me stranded because at least now my car will be handled by someone who is at least slightly more qualified and professional

Sam went above and beyond dropping off our container.