A Plus Towing & Recovery

Raleigh, NC · Towing service

Rating
2.6/5
★★★☆☆ 2.6
Reviews
20
Rank in Raleigh
#733
of 878 shops
City Percentile
13%
rating percentile
Address
A Plus Towing & Recovery, 5020 Second St, Raleigh, NC 27609
Phone
(919) 877-9777
Website
aplustowingandrecoveryinc.com

A Plus Towing & Recovery is an auto shop located in Raleigh, NC. It is one of 878 auto shops listed in Raleigh. Its 2.6-star rating is slightly below the Raleigh city average of 4.4 stars. There are 10 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Kaitlynn Woodall · Jan 2026

This company doesn’t even deserve one star but I had to put it God forbid their system for scheduling appointments messes up your appointment when you call to confirm on the way to your appointment they will flat out blame you and say it’s your fault they don’t see. They are trash and like to call their customers names, be disrespectful, and hang up on you. They don’t offer no type of help and then will also tell you they don’t know if your car is even still there for you to get your stuff out of it

★☆☆☆☆ 1.0 Pier L · Oct 2025

Terrible business cussed over the phone saying “I don’t give a shit what’s in your car.” All fees had been paid and begged to just get breast pump and baby’s meds out of car and could come back to get the car tomorrow and the guy was completely heartless. Honestly so unprofessional.

★★★★★ 5.0 Tommy McGeough · Jul 2025

Great experience with A plus towing! Had a flat on the side of the highway and they were able to get me quickly and tow me to the closest shop with my tires in stock. Will be my first call next time I am stuck.

★☆☆☆☆ 1.0 Monae Hamilton · Dec 2024

The owner has a nasty attitude and poor customer services. I called from the hospital about having my mom get my stuff out my car after being hit by a drunk driver. He told me I had to wait until I was out the hospital because he only releases to the owner. So what happens if I was in the hospital 3 months. Total disregard. I said something can be notarized and sent for my belonging. He still proceeded with saying no. When I said I will ask my lawyer about getting my belongings, all of sudden it was ok to send something notarized. Don’t use this place at all. The owner is a person with a nasty demeanor, 0 empathy and 0 customer service skills. They will try to make you leave your items there to collect more on the holding fee.

★☆☆☆☆ 1.0 Heero Jillo · Oct 2024

This company will choose the night time even almost at the midnight to conduct the towing of repo. Problem is, after they did that towing, they don't give any notification to the car holder regarding any towing operation. But they put all the claim from their own website and stated that what they do is risky and pray for good health after towing from anyone who has the hardship to pay the finance. It is such a hypocrite and dirty way to conduct this business. If they were able to provide any notification in the first place, at least i wouldn't need to call the police on my missing vehicle. I had the re-procession from the end of April last time to find out how they conduct the dirty business like this. But here we go again, my car is reprocessed again and i don't even know where to get my

Services

Towing serviceAuto wreckerDiesel engine repair service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.