A star Roadside

Worst tow company ever. Lies about eta and keeps extending and never shows. Also uses fake alias tunnel towing.

Do not use this tow service. I waited 7 hours for the truck to show up.The business anddress is less than a mile from my home. The driver updated the ETA 4 times without telling me. I tried calling multiple times and he never answered. He eventually blocked my calls. While riding in the cab on the way to the shop, I observed the driver texting while driving, yelling at other customers on the phone who were asking about ETA, and complaining out loud to me about how much he hated having to pick up my motorcycle. It was awkward and uncomfortable. I would avoid this service if at all possible.

They were originally supposed to arrive at 9pm. Never showed up, never called. I called Alamo to get the latest status and they were not able to get a hold of them since nobody was picking up their phone. They tried calling again and someone picked up. We were told it was going to be another 2 hours. 6 hours later (a total of 10 hours), we are STILL waiting. We called Alamo again and we were again told that they were not picking up their phone. What’s really disturbing is we had our 1 year old son with us. No concern for our safety whatsoever. Absolute worst service EVER. Like someone said in a previous review, AVOID THEM LIKE THE PLAGUE!!! I wish I had the option of giving them ZERO stars.

Do not understand how this is a functioning business. Geico called Angelo's and was told they would be out with a tow truck within 90 minutes, guaranteed. Fast forward 2 hours and they still had not arrived so I called Angelo's and was told by the rudest people that it would be another 45 minutes. Called Geico back to explain and when we tried to reach Angelo's they did not pick up our calls. I called 20 times and never heard back. Unbelievable.

This was the absolute worst service I have ever received. I have been waiting for 4 hours now for them to show up only to find out they’re aren’t going to. They lied to my insurance company about a conversation we had and said they told me they weren’t coming when we never had that conversation. Wasted 4 hours of my day and lied consistently about their ETA. Do not choose this company for a tow service they are terrible.