AAA Tire & Auto Service - Milford

⭐⭐⭐⭐⭐ ABSOLUTELY OUTSTANDING SERVICE – Hansel is the real deal! I want to take a moment to recognize Hansel Coyle, because he is the definition of what professional automotive care should look like. To be clear—everyone at AAA Milford has always treated me well. But Hansel is on another level. He consistently keeps my fleet of vehicles running safely, smoothly, and reliably. Alignment, parking brake adjustments, inspections—you name it. First time, every time, no guesswork, no runaround, no shortcuts. Just solid diagnostics, clear communication, and work done the right way. Hansel brings a level of precision, pride, and accountability that you don’t find often anymore. You can tell he actually cares about the vehicle, the customer, and his craft. That kind of attention keeps families

Jessica D. was so awesome! We took our old van in to see what it needed. Jessica went down the list of needed repairs with me item by item from the diagnostic so I better understood each one and could prioritize the importance of the needed repairs. Her customer service was top notch! Thanks Jessica!

DO NOT TAKE YOUR VEHICLE HERE. If I could give a zero stars I would. Took our truck there to get 4 new tires and we knew there was something going on with the front passenger wheel. Turns out it was the brake caliper. They would not fix the caliper unless we had both sides done and new rotors along with new brake line. Also they said all the lug nuts broke when they took them off. They did let me get my own lug nuts, they were going to charge $13 for each lug nut, we needed 24. The 4 tires were buy 3 get one free but, you had to buy the roadside service so really the 4th tire wasn't free. I did not want the roadside service as we already have AAA. Not an option not to pay for it. After having someone drive it home for us there was a missing lug nut on each tire. Upon calling them they said

Short notice had a tire blowout. Bill said he had the tires in stock and could get me in today which was great because I have to work. Knowledgeable staff and mechanics saved me money and time. I will be back. Thank you !

I DON'T RECOMEND GOING TO THE MILFORD LOCATION. THEY ARE RECOMENDED BY TIRE RACK AS ONE OF THEIR INSTALLERS BUT WHEN I TOOK 2 BRAND NEW TIRES FROM TIRE RACK TO THEM TO HAVE THEM MOUNTED AND BALANCED THE GUY AT THE DESK TOLD ME THEY DON'T MOUNT TIRES UNLESS YOU BUY THEM FROM THEM. THAT'S FUNNY BECAUSE I'VE BEEN GOING THERE FOR YEAR'S A NEVER HAD A PROBLEM WITH HAVING TIRES MOUNTED.NEED LESS TO SAY I WILL TAKE ALL MY BUSINESS SOMEWHERE ELSE. AND BY THE WAY THE PARKING LOT WAS COMPLETELY EMPTY AND IT LOOKED LIKE THEY WHERE CLOSED IN THE MIDDLE OF THE DAY . I RECOMMEND THEY GET RID OF THE GUY WORKING THE FRONT DESK.