AAA Walton

Brought in my truck to have tires installed that I had ordered online. After receiving the phone call that it was done I was informed that 2 studs were broken when attempting to reinstall the wheels. After some research I found that to replace the studs, the rear axle had to be pulled to get the studs in. Potentially costing $800. When I arrived, AAA was nice enough to comp the cost of installing the tires but now I’m looking at a much higher bill as they would charge me to replace the studs that they had broken re installing the wheels. Will be seeking further repairs from other business that stand my their mistakes in the future.

Had a great experience at my local Bob Sumerel AAA Tire shop. The team was super friendly, got me in and out quickly, and the pricing was fair. You can tell these are rock-solid people who genuinely care about their customers and do good in the community. Definitely a shop you can trust.

Took a vehicle from Florence in for a pre-purchase inspection and these guys were absolutely amazing! I live north of UC and now I’m afraid to shop for cars too far north because I don’t know if I’d trust anyone else as much lol They were super honest, walked me under the vehicle to show me the issues, gave me a full detailed estimate to provide the dealership - and didn’t even charge me. Their advice and shared knowledge was absolutely priceless and I will ALWAYS highly value these kind of men in this industry. Added Bonus points for these guys who didn’t assume I don’t know squat about cars because I’m a woman lol Edit: Denzel (? So sorry I forgot their names!) STAYED LATE. On a Saturday…to do this for me. Priceless humans I tell ya.

Very quick and polite service for a battery replacement through my AAA membership! Sign a couple papers and they handled the rest.

After going to Bob Sumeral for years between Florence location and now Walton location, this was a bad experience. List of items fixed were, both front CV Axle shafts, rear brake pads, rear rotors and rear passenger side caliper. The cost or speed was not the issue, the repairs were done on a Friday and pretty fast. There was issue with the brake line that rubbed against the tire and wore a hole in it that occurred Sunday while driving to the grocery store. So had to take the car back on Monday and take off work but issue was fixed.