Advance Auto Parts

Great customer service ! And friendly staff ! Go see Amber ! 💜

Not so great employees, my experience as of Friday June 13, 2025 at 11am. After checking out four jugs of 15w-40 motor oil, I loaded them up into my truck, a female employee in her thirties walks out and yells to me that I stole a tire patch kit, which I did not. I emptied my pockets to prove this to her, and offered her to look inside my truck to prove i didnt take anything. She declined. Her so called proof "because I was smiling at her through the stores window" while loading up motor oil into the cab of my truck. My response to her was "Before you baselessly accuse me of theft, go look at your cameras, go check your inventory stock and you will see I did not indeed take anything." After hearing this, she then rudely proceeds to stomp away. I talked to her manager after this too. I will

Visited the store today, and the nicest lady named Ms Deborah that works there, helped me find what I needed for my car. She worked diligently and patiently until she found what she thought would work and it definitely did! I have cool air once again! Thanks again Ms Deborah!

In the past couple of years I've had a wonderful experience with this Americus Georgia store every time I go there. All the staff here are always extremely helpful they do everything they can to tend your automotive needs. Extraordinary personalities. They seem to never be having a bad day. And by the way Advance Auto Parts now has the best rewards program in the world. Thumbs up and a thousand thanks to Advance Auto Parts. It would be robbery to leave this review without mentioning associate Ms. Deborah in Americus, Ga. she is an amazing outstanding automotive genius. Her customer service, advice and care is extremely helpfull. If I owned a parts store I would have to have her.

I visited this location today to try and figure out what parts were needed for my car. I am a SpeedPerks member and have used multiple Advanced locations throughout the state of GA, but I have never been disappointed until today. The lady behind the counter was uninterested and unhelpful. I walked out and went to AutoZone where I received great customer service and all of the parts needed.