Advance Auto Parts

My first time at this location. The employees were friendly and helpful. The store was nice and looked to be well stock'd. No complaints.

I wanted to replace my wipers using the warranty. The worker looked up my transactions and asked me if I purchased the blades from there or another store. I was adamant I bought them there. I got upset, but she was very patient and found my prior purchase, it was at the church st location and I was wrong. They replaced my blades under the warranty, and I wanted to compliment the lady that helped me for her professionalism, helping me, and training a worker also. Great job at the Collinsville location.

Normally, this location is awesome but the guy that worked today at 11:21 a.m. will make a person not want to come back at all. Hubby went in and asked if they had a hub assembly in stock. Instead of this person looking to see if it was available, he wanted to argue with my husband and demand that my husband gives him his phone number before he would look up the part!!! My husband got mad and walked out and went to Auto Zone with absolutely no unnecessary issues. Never been through this before at this store. Unbelievable!!! Management needs to intervene with this individual before unnecessary issues arise

I only use Advance Auto to get the parts I need

My vehicle was having issues starting, so Amber tested my battery and we replaced it. It was still having issues and my regular garage couldn't look at it until the middle of next week. She called another garage for me, they told me to bring it in, and 3 hours later I had my vehicle back and running great. Thank you Amber for going above and beyond!