Advance Auto Parts

Really great experience today. Right off the bat after walking into the store I was welcomed and actually attended to. The store had the battery I needed and Zane explained to me the warranty and without hesitation quickly installed my battery in below freezing weather. I was in and out in less than 15min. Since I will be coming back here I even signed up for the rewards program. Thank you Zane for making my day a little less stressful.

Was in the store and upon entering a gentleman behind the counter that was sitting on a walker and had his breakfast spread out on the counter and enjoying his meal. No greeting at all. Guessing he was an employee there, no uniform to distinguish him as an employee, the other 2 gentleman behind the counter also did not have any distinguishing them as employees. I thought i was in a restaurant and not an Auto Parts store. I then walked around looking for an item and nobody approached me and asked if I needed any help to find anything. A female customer had come in while I was walking around and was immediately greeted and asked if she needed any help. I later learned that the gentleman that approached her as she entered the store was the GM. I felt that I was an inconvenience for him and hi

I had a wheel well cover become detached and was rubbing on the tire. It was later on a Saturday so I pulled in to see if they could help. Zane was amazing! There was a wind chill below 0 but he made sure it was secured and sent me on my way. Wonderful service and an exceptional young man!

This was the best experience I've ever had when getting my car fixed. I was helped by Zein, and he was friendly, efficient, honest, and so very helpful. I don't know much about cars, but he walked me through everything and explained every step and product in great detail. The issue with my car had me so anxious, and he settled my concerns and got it all fixed and me on my way in less than 30 minutes. If my car needs something in the future and Advance Auto Parts can help, then this is where I'll be going!

I came in store looking for a car manual Carley Brown waited on me. I aim not a regular customer. She asked me what I needed it for I explained what code I got on my pickup. She looked it up found what the code was and printed out instructions on how to find out what I needed and where to go to get instructions on internet on fixing it. She went far and beyond what I have ever had a parts store person do for me and I’m 77 so I have been in lots of different parts stores. She should get employe of the year.