Advance Auto Parts

The gentleman that helped me went above and beyond by calling another store and making sure they hold a part for me ..since nobody has it in stock in Harrison.... Heater hose replacement.... I thought it would be in stock for sure... But everyone else said it would be a day on ordering.... But he called and help me out... So now I can finish my car... And the colerain store lady and gentlemen where nice and helpful.... Thanks for good team members....

Woman behind counter on 12-5 is as rude as it gets. Was going to spend alot of money on brakes for 3 fleet dump trucks but not with her. Went to autozone instead.

I spoke with three different places and this one is the best, Logan is a fabulous employee he deserves a raise for his knowledge and for being helpful and understanding. I hate calling and dealing with idiots. So when I spoke with him I was pleasantly surprised. Whoever his boss is please pay this man more and keep him around he's definitely an asset to your company !!

I frequent this store weekly. I normally place an online order and pick up my parts in the evening after work. Normally I am greeted by Dan Wisman and he is always A+ excellent with customer service. There have been times where unfortunately the earliest I can get to the store is 10 minutes or so before close and Dan is always polite and helpful. Today 11/29 was one of those days where I had to work late and unfortunately showed up to pick my online order up at 8:55pm. I approached the door and it was locked. A gentleman named Joe came to the door and looked visibly annoyed and stated through the glass window “we’re about to close”. He then unlocked the door and repeated himself that “I had about 2 minutes to get what I needed”. I mentioned I had already paid for an online order and just

I live 0.5 miles from this store, therefore I have gone in a few times due to convenience. All three experiences have been less than pleasant. The first time, I had a car battery that was less than a year old and dead. I went for a warranty replacement. The elderly woman helping me was not welcoming, seemed annoyed to be assisting me, and stated in a rude tone what I already knew after testing the battery..."it is completely dead...no charge at all." Being a veteran I was scoping out military license plate frames as she was working on the warranty replacement. This same woman basically told me she would not discuss other products in the store until I gave her all the information she wanted for my battery. I informed her that I would provide the information she wanted when I decided to an