Advance Auto Parts

I had a great experience thanks to Gloria. She was patient, professional, and really knew her stuff. She helped me find exactly what I needed and made sure it was the right fit before I left. It’s so refreshing to deal with someone who genuinely cares about helping customers. Thank you, Gloria!

Huge shoutout to Nick and Gloria at the Advance Auto Parts in Janesville! Their customer service was absolutely amazing. They were patient, friendly, and went above and beyond to help me find exactly what I needed. It’s rare to find people who truly enjoy helping others, and they made my whole experience easy and stress-free. Thank you both — you definitely earned a loyal customer!

This place absolutely sucks sold me a wrong part they said it was the right part when I brought it back but I brought the old one with wasn't even close so I asked them to just return the part and said sorry can complete this return so I'm stuck with the part so I went across the street to O'Reilly's not only did they have the right part they took the wrong one from Advanced and gave me the new one and said I was good to go and didn't charge me anything. stay away from this place

Sadly they don't replace headlights, They only do wipers now. Sale prices are only good online and won't honor in-store. Being a handicap female I will take my business elsewhere.

I have had issues with advanced multiple times over 15 yrs or so thought I'd give them another shot to have another issue, gave the a 3rd chance and still not good. I bought some parts that obviously went bad multiple times and have limited lifetime warranty for them not to put exchanges in system and not offer me any money back when had to pay my mechanic that works in a dealership 3 times to replace this part in span of 27 months to me that should be taken care of. No proof in system that I exchanged parts at all. I will continue going to the Auto Part Stores that care for the custmers and own up to when there products fail..