Advance Auto Parts

Great place to go, close and convenient. Wicked nice people who work there Eddie and Jess, makes it stand out over other places. Eddie changed my car battery in this cold weather for short time. Very knowledgeable and friendly. Thank you guys! Giving A +

Stopped in on Friday to pick up a thermostat for my Jeep. When I walked in, an employee with long curly hair, sitting at a register, informed me the next employee can help me. I remember thinking he could have helped me too but chose not to. I returned Saturday to return the thermostat, still in the box, turns out the system needed a burp not a thermostat. The same long haired employee was able to assist me this time. I informed him of the return and he immediately opened the unopened box and told me he couldn't do the return as the names on the parts didn't match. I reminded him this box was purchased the day before as is. He ran out to the parking lot to ask his manager...he came back to say the manager left...so I have to come back to prove the piece in the box is the one they sold me..

I went in yesterday to diagnose why my check engine light was on. Jess went out in the freezing cold (I think it was about 22 degrees out), got the code, then went back in and printed out the information I needed. She highlighted the two possibilities to check first so that I don't waste money on more expensive repairs. All of this was free of charge. Thank you, Jess!

Prices were competitive, and the woman who assisted me could not have been more personable, and helpful ! 👍 👍

Ordered and paid for a part on-line and went to store (1 hr drive) for pick-up. When I arrived they had cancelled order because the on-line description and price was in error. They would not honor the lower price so I wasted 2 hours of my time and 5 gallons of gas. I think they violated state consumer laws - but not worth the effort to pursue. Store staff was polite but had no authority to resolve the problem. Corporate customer service could not be reached.