Advance Auto Parts

Attention all men! Do NOT , if you know what's good for you, dismiss the woman that works there in favor of trusting " men know more" . I can assure you, in this case... They do not. My husband broke down and had to walk 1.5 miles to get here . Bought the part. The lady offered him a specialty tool he would need. Mr manly man says no you don't need that. Lady insisted he did. Husband borrowed the tool just in case. If he had listened to the man he would've been walking back to get the tool. When he came to return the tool, woman was still inside working and being helpful. Man was outside smoking a joint and hitting on girls.

Mrs Kim Marshall the gentleman asked for that ratchet and it was a black and mild he was smoking not a joint and the woman he was hitting on was his wife you would have none that if you was paying real attention and not assuming have a nice day oh yeah their service there is great and the people that work there are beyond amazing

Went into the store this morning, on 2/10/2025. Richard B was listed on the receipt. My battery in the van needed to be replaced. I brought my own tools so I could swap it out. The lady helped me get everything straight with the core rebate. After I said I could switch the battery myself, the guy working still came out and helped. Customer service is 110%!!! These two were awesome!! Thanks again for all the help!

David has been very helpful as is the rest of the staff at this location. David however, went above and beyond in his helpful suggestions over the past month of October into November in looking out for my bottom line when Pep Boys was trying to send me for unnecessary parts for maintenance work that was not absolutely needed. I so very appreciate David's Bold Honesty, a rare quality in today's Auto Repair and Maintenance Industry.

Dave, thank you for your top notch customer service. Not only did you assist me but went the extra yard for my brake light and the piece for the bulb. But you called another store in Colonial Heights and made sure I could go and pick it up today. And there… it’s fixed. Thank you Dave💜 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ for Dave!