Advance Auto Parts

Helpful location and as a women going in there, I felt seen & heard and they go above and beyond at the Durant location. They installed my car battery & windshield wipers for me. Such a great experience everytime I go here.

This place used to be great, and I've spent thousands of dollars with them over the years, but under the new manager these clowns won't get another cent. The red-eyed staff has sold me the wrong parts a few times now, and most recently wouldn't take back the incorrect oil filter they sold me due to 'new manager's policy' which meant they'd get 'chewed out' if they gave me a replacement. So I'm out $25 for the filter and oil I wasted. So they saved $10 to lose thousands more, sad. Will not be buying from Advance any more.

I recently came in needing coolant fluid. Don graciously assisted me with finding it. After checking to see which color I needed he realized the coolant tank was actually cracked-I was thankful the engine was still running! Manager Don then came over to help. He had a free moment and kindly helped me with the tank, filled it back up and then checked my lightbulbs. He then helped me replace two of them. This is a fantastic store to have in the neighborhood. They were helpful and quickly got me back on the road. And added bonus was Don patiently answered all my curious questions about how engines work-especially with the coolant process. I thinkI should have taken a mechanics class back in schools-it was fascinating! Thankful for the help.

The kids that work here have no idea what they are doing. They sold me the wrong bulb and then would not exchange it. Hire adults and pay a living wage *In response to their response below. I will not. I will now be driving out of my way to go to an Auto part store that has people working there that know what they are doing and help you. And, if they do mess up, issue a refund with no issues.

Easy order process on line. Easy and prompt pickup in store. Installed my new wipers for me.