Advance Auto Parts

Last week went in the store to buy a battery and break pads. While waiting for April E. to complete the customer in front of me her customer service skills was so caring and professional. Every time I go in the store, she takes her time to explain the products and make sure that’s what you’re needing. I take pride in my customer service skills so watching and listening to her interact with her customers makes you know that you can still find great customer service. Thank you April E. for your professionalism and customer service skills at Advance auto parts, Ridgeland, South Carolina.

Zeb went above and beyond assisting me. The entire staff was professional, courteous, and saved me a lot of time! This Ridgeland location is a one stop shop. They always have everything in stock, and the staff just makes shopping at this location easy and stress free!

So this is my husband go to store. The many years he's been coming here, the staff has always been helpful. They go above and beyond, whether it's just helping order parts online, finding the exact products that's needed to match our vehicles, or just putting the car on the computer to check the codes. In store or on the phone, they were knowledgeable, professional, and very helpful.

This store is well organized and everything I need seems easy enough to find, especially the simple products. However, if you go in blinded of not knowing what you need, you have to ask for help and that may or may not work our well. They seem to be short staffed most times. When it comes to the register and purchasing your items they are right there to help. (So common)

I'd give it a 5 but if it's not in the books or on computer they can't find it. Need more knowledge.