Advance Auto Parts

Chris, Sara,Steve, frank were fantastic 😊.they took a bad situation and made it so much better!!! Will definitely be here for all my auto needs !! Shout out to all you guys !! Thank you again !!!

Is my first and last time Iam dealing with this location. 3 times I ask if the part was the right one. Fact was the replacement was not the one. Boooom 200 dollars on top of the mechanic job. Not fear they need more people with comprehensive.

Worst hours ever. I work on cars on the weekend and they close at 2 on Saturday and then are closed all Sunday. Seriously? Sunday is when everyone is working on stuff. Am I seriously the only one who works on the weekend? Every time I try to go there theyre closed. I can't be the only one. What a joke.

purchased a $60.00 tire value didn’t need it they refused to accept the return even tho it was never opened and returned within the hour nothing on receipt and never told at purchase about item not returnable... they were nice when I purchased and nasty and arrogant when returning. by by Advance Auto just lost a $2500.00 a year cash account over a simple return. plenty of other part houses around .. try being nice and decent to your customers your business depends on it .

Thank you for your response to my review. Apparently, you only looked at the 1 star, and didn't read the entire review. I DID buy the battery at the Windsor Locks Advance Auto Parts location, and the guy gave me that attitude. He didn't have a problem refunding the $200 I paid for the battery. Business must be good there if he doesn't need a $200 sale. Bought a battery at the Windsor Locks store, but he wouldn't install it. There were 3 guys behind the counter, and I was the only customer there. He was rude and told me "This is an auto parts store. We're not authorized to do that." So I got a refund, drove 2 and a half miles to the East Windsor store, bought the same battery, and it took Bill 5 minutes to install it. I thought all Advance Auto Parts stores install batteries, because I a