Affordable Insurance

Someone needs to do a well fair check on the owner to make sure he is ok. We have been with Affordable Insurance for 3 years and haven't gotten a call back in the last 2 years, not even an exaggeration! I called Travelers directly to get my insurance moved to a different Agency since they are MIA. Do not recommend.

Never returns calls or answers them, not sure why you have an agent if they don’t do their part to help you as a customer!!

Unable to get ahold of even during office hours. Never in the office or able to return calls. We had added a person to our insurance for a month and when we wanted to get them removed they were incapable of returning our calls to drop the person causing us to continue paying for someone who wasn't on the insurance and when we requested a refund for the months on end of paying for a person who wasn't using our insurance they were incapable of sending the accurate amount of a refund back. I would never recommend this insurance to someone who is hoping to have an open communication. You will be left ignored for weeks to months.

I've been a customer for 10 years. Over the last 10 years they have been amazing. But this year absolute garbage. Eric does not return any of your phone calls, and leaves you with no home owners insurance when it's up for renewal. I called and left 8 voicemails over the course of 3 weeks and not once did he return a single call. It's was extremely unprofessional, especially since I've been a customer there for so long. I do not recommend using them and anyone who does should find someone else that actually cares. I'm not sure what's happened to this business but its only gone down hill. Good luck to anyone who chooses to use this company I know I will never go back.

I had been using this insurer for a few years, and as of this year, I experienced unprofessionalism. I have made phone calls and visits to this office to not having anyone present or returning my calls/voicemails. I was sent to collections for a change in bank accounts without any communication back concerning my insurance policy at the time. Please do yourself and everyone a favor- do not go here! You will not be in great hands.