Ali's Bellevue Auto Repair

I am writing this to warn anyone considering Ali’s in Bellevue. My 2021 Honda Civic (previously in pristine condition) was sent here for mechanical repairs following a minor front-end accident in November 2025. After holding my car for over a month, Ali’s returned a vehicle that is now a major safety hazard. The issues include: Poor Workmanship: They cut corners using aftermarket parts, failed to replace the engine cover, and left the car missing several bolts, screws, and caps. Mechanical Failure: I was charged for an expensive turbo replacement of questionable necessity. Now, the transmission shifts roughly, the brakes shudder, and there are loud rattling and whining noises that never existed before. Electrical/Tech Issues: Every single engine warning light is on. The remote start is

A little worried about a weird sound in my Chevy truck and also wasn't sure about whether I was overdue for oil changes and servicing---I bought it used haven't had the truck for long. These guys put everything at ease pretty quickly. Front desk was helpful and they were honest about some things that need attention, but overall I feel like they were working with me to do some services and small auto repairs now, and I'm pretty pleased to come back later for other stuff and have them keep things running okay. Which is good, because I love my new/old truck.

Great work for a good price! Sean has never tried to sell me anything I didnt need, and was upfront with me about cost of what I did. His mechanics always get the work done right, and they're happy to explain what it is that had to be done! A bit of an expensive oil change, but that just says to me that they're paying their team well, and a happy team puts out great work!

So I didn’t actually have my car fixed by them. I had an accident and my insurance roadside assistance said to have it towed to them. That ended up being a bad idea because they don’t do bodywork which my car needed some of. My insurance kept giving me the runaround. My car was parked on their lot in two spaces. My insurance was telling me they wouldn’t tow it again even though they’re the ones who told me to have it towed there. I couldn’t get a claims rep or anything. he called my insurance for me and gave them my claim number and told them what was going on and that he was going to start charging them for storage. Suddenly, they towed my car for me. He was so kind and so patient with me. He could’ve easily just had my car impounded, but instead he chose to help me. Highly recommend just

I came in for a routine oil change and asked if they could check whether there was a leak. At no point was I told this would cost extra. When I later saw an “oil leak inspection” fee on my bill, I simply asked if, since it was never disclosed, they would be willing to remove it. One of the staff started to explain things professionally, but the owner, Ali, cut him off. Thankfully, he said he’d remove the charge, but he did so in a rude and condescending way. He told me he “doesn’t do business this way” and accused me of not valuing a mechanic’s time. To be clear: I respect mechanics and the value of their work. What I don’t respect is being billed for something I wasn’t told about. And I especially don’t respect being insulted for politely questioning it. Ali may try to defend his rude be