American Auto & Truck Service Center

Excellent experience from start to finish. American Truck and Auto’s employees got my vehicle in and out promptly and clearly explained the details of the required inspections upfront. They were honest and transparent — never tried to oversell or recommend unnecessary services. When I inquired about an additional service, they let me know it would be inspected as part of the existing work, saving me the extra diagnostic cost. My vehicle was ready on time, returned clean, and the quality of the repairs exceeded my expectations.

Had an engine replaced under warranty, and the linkage wasn’t correctly assembled and it left me stuck in park, so I paid to have it towed back to them. They said that they didn’t have to work on that area but a Google search proved it had to be disconnected for engine removal. The second time I tried to pick it up, the gearshift was not lining up, and many things were missing, including a plastic wire harness cover, a screw on another plastic cover, spare tire lowering bar, and both front valve caps. They then told me I’d need $850 worth of parts, tho it wasn’t like that when I took it in and was perfectly fine until they worked on it. I declined the work, having to argue the diagnosis fee away, as it wasn’t my fault it was broken, and I decided to live with it like it was. When I picked

great people! They are honest and thorough. It’s nice to know you can take your car somewhere and leave it with people you trust! I highly recommend them to anyone needing vehicle repairs and/or maintenance.

Nothing but good things to say about this shop. Took it in for a specific issue. They went through and did an overall inspection and brought other issues to my attention and the costs for repairs. They asked if I wanted the additional repairs, I said no, and they were not pushy at all about it. I've been here before and I'll happily go again!!

Thank you, American Auto Service. Recently you did transmission work plus some overdue maintenance work on my 1996 Geo, including alignment and some brake work. From my first phone contact with Jenna until I drove my car off the lot I was pleased with how I was kept informed and all my questions and concerns were addressed. The cost for all the repairs and services was very reasonable. Your driving me home and pick up after repairs were completed was very appreciated and important. Thank you.