American Glass Co.

Waterville, ME · Auto glass shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Waterville
#20
of 54 shops
City Percentile
36%
rating percentile
Address
American Glass Co., 153 College Ave, Waterville, ME 04901
Phone
(207) 873-2141
Website
americanglassme.com

American Glass Co. is an auto shop located in Waterville, ME. It is one of 54 auto shops listed in Waterville. Its 4.3-star rating is slightly below the Waterville city average of 4.4 stars. It ranks #20 of 54 auto shops in Waterville. There are 10 photos associated with this location.

About American Glass Co.

TURN TO US FOR COMMERCIAL, RESIDENTIAL AND AUTO GLASS SERVICES IN WATERVILLE AND SKOWHEGAN, ME From shower doors and windows to windshields and storefronts, our glass shop can install, repair and replace all types of glass. We are happy to work with... More

Customer Reviews

★★★★★ 5.0 Joseph hpesoJ · Apr 2025

My windshield was cracked. I needed a replacement. I went in, they took down my info, gave me an ETA on when the glass would arrive, and set an appointment for the installation. They even called when there was a no show, so I was able to get there early. Everything was done in about an hour and 15 minutes. Couldn't be happier..

★★★★★ 5.0 Eric Brown · Sep 2024

Had 5 screens that needed replacement. I went to another place first, and the guy looked at them and scowled like they really didn't want to do them. Said it would at least be 2 weeks Went to American Glass and no such response. Got them back quickly, cheaply, and experiemced excellent customer service. There was a technician that was coming in to the office as well that greeted me and rushed to the door to let me in. Will use them exclusively from now on.

★☆☆☆☆ 1.0 Erica Turner · Jan 2024

If I could give a 0 I would. Have had 3 separate appointments. Got a call a day before the first one they were just ordering my windshield and it would take 10-15 days. Not sure why we wait until day before appointment to order but ok. 2nd appointment comes, drive two hours to location as I am from Jackman to get there and have them start and then be told the windshield they received was broken. Okay, reschedule. Get a call today for my appointment Friday 1/26 so 2 days before that they again just went to order windshield and it will be 10-15 days. I could not be more frustrated with this location. Funny how I was able to call the Skowhegan location and get an appointment made for Friday. I will never do business at this Waterville location as they clearly do not care about their customers

★★★★★ 5.0 Steve Mather · Jul 2022

Came in with a chip in my windshield. Thought I would need to replace it. Instead they let me know that it would be a simple repair job. Got me in the next day as we were getting ready to go away for a few days. Quick and easy repair.been a couple weeks no problems at all. Easy to work with great job

★★★★☆ 4.0 Dylan Kartoon · Jul 2021

EDIT - I emailed them and Eric called me. He was very sorry about it all. He offered me 50% off and appreciated my business. This was a very bold and caring move from this company. Thank you. They made a customer forever with this. Went to fix a small ding for $70 they cracked my entire windshield. They told me this almost never happens and then quoted me $310 to fix it legitimately it was the highest out of pocket quote in town. Not only did they break it more but wanted the most.

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Mechanic ✓ Restroom ✓ Appointment Required ✓ Appointments Recommended ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Auto glass shopWindow installation service

Top Auto Shops in Waterville

NameRatingReviews
Main Auto Repair★★★★★ 5.020 reviews
B2B Auto Sales, Inc.★★★★★ 5.020 reviews
Harry J Smith Co★★★★★ 4.820 reviews
Larry's Discount Auto Inc★★★★★ 4.820 reviews
Moody's Automotive★★★★★ 4.720 reviews
Mr Roy's Auto Repair★★★★★ 4.720 reviews
Motor Supply Waterville★★★★★ 4.720 reviews
Carroll's Car Care★★★★★ 5.014 reviews
Dostie’s Tire Depot★★★★★ 4.620 reviews
Starting Line★★★★★ 4.620 reviews

This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.