Annie's Auto

Earlier this year, my car started making a noise I didn't like. For years I've been going to a dealership in Bedford. I didn't want to be stuck in a waiting room for hours, so I took my car to Annie's as I live nearby. They diagnosed the problem and fixed it in good time and for a good price. They were friendly and helpful with any questions I had. I will definitely use them again to take care of my car.

I have been coming to this place for about two decades. We have four family vehicles to maintain. I scheduled an appointment for an oil change on a Thursday morning, and it took over 90 minutes to accomplish. That’s too long in my opinion since I had to sit and wait for the car. Since the business was sold from super lube to Annie’s auto, I have witnessed a decrease in the level of customer service I receive from the shop.

Very quick, very accurate. No bs. Are they gonna just quick fix one side and send you on your way? No, they’re gonna do it right and make sure your vehicle is safe. Not the cheapest in town but well worth the service.

Had a tire rotation done on my 2023 GMC Terrain. Very reasonable price and the job was completed in the time promised. The car handles much better now. I highly recommend Annie's Auto.

I was scheduled to come in for service on the same day, which was great! The problem with my muffler which sounded quite loud was minor and the cost was reasonable. Everything was explained to me before and after repair. The man at the counter was very personable and offered me coffee and a fresh cookie as I waited for the work to be done. My only complaint was that the waiting area became quite loud when a group of men came in and talked about gambling back and forth as though I wasn’t there. I think at least some of them were employees. It made me feel uncomfortable. I wondered if maybe there wasn’t an employee lounge available to them, so they all came into the open waiting area to take their break? Otherwise, I was very satisfied with the service. Next time I probably won’t wait for m