Apex Tire & Auto

Oil change done by irresponsible under capable unqualified service manager Ryan Belcastro…. My vehicle is an MX5 Xdrive (4x4).2018. Car sat on the lift for over an hour they were flabbergasted due to stripping my threads on the oil pan bolt by over tightening it. If you are certified mechanic with proper experience you would know that BMW engines have specs including a proper torque differential for this procedure. After a smoke and mirror show of convincing me my vehicle was a pos and I needed to replace it with something newer and a drill about tires and rubbish. He then proceeded to point out his X5 he just bought parked in the parking lot comparing it to mine his as the flagship model of all x5s and mine being an obvious pos. Gave me a 1500$ two rear tire quote and sent me on my way.

The inspection was really professional. Everything was explained clearly, staff was honest and efficient from start to finish. I really appreciate the attention and transparency throughout the process. Highly recommended!!!

Had a tire blow out a couple weeks ago and took my car here and decided to get all 4 tires replaced. The staff here is truly the best I have dealt with since I moved down here. Ryan the General manager is fantastic and busts his ass. Cleanest auto repair shop I have ever seen as well. I appreciate you fellas and highly recommend everyone to this place. Thank you guys.

Came in to get my oil changed on my 2018 BMW X5 what was meant for an easy oil change turned into a nit picking of my car and leaking oil about a quart every 3 days in my garage no , was not an issue before I brought it here One of the techichians suggested a solution but the manager Ryan Belcastro only said hey could replace the whole oil pan. So to the owner I had it taken and paid to have it re thread today , as well as having to refill it with oil because they had to empty it. You cant believe what these people have to say they are only trying to cover themselves for the elderly community. I want a refund on my oil change. $140 won't even charge u tax

Ryan the service Mgr was awesome! I showed no appointment- he fit me in pretty quickly and even diagnosed the problem & repair himself ( all his mechanics were busy) showed me the defective parts He then ordered some difficult parts to get - and communicated to me step by step ! I so happy I’ve found a great place to service my cars !!! Thanks Ryan