Armen Chevrolet Service & Parts Department

My son had our Malibu go into limp mode on the way home from work. Dropped it off without an appointment, the day after a large snow storm. Had never used Armen before. Tahir, the service writer was very professional and within a day, they were able to diagnose the issue. Turned out to be covered by warranty. No hassle, no B.S., just great service. Thank you. You have won a new customer.

I would only spend my own time writing a negative review for a place if they did me wrong in several ways and let me tell you this place did me wrong in SEVERAL ways. After I paid them thousands to replace my turbo, I drive the car for three days, the check engine light came on. Same codes as last time. I figure “inconvenient, but no big deal, they gave me a warranty on the turbo”, I call them, make an appointment, drop my car off, after three days radio silence, I have to spend my time trying to get a hold of them, just for them to tell me the cat is now faulty… you know, the thing that feeds directly into the turbo. So, at first, I’m like… really weird that it took you two business days plus the original five you had with the car to figure that out, the car’s still running, let me go g

In February 2025 I bought a certified pre-owned Chevy Bolt. I also bought a genuine GM extended warranty. The tire pressure monitoring system stopped working a couple of weeks ago, so I called service. They said, yes that was fully covered under the warranty. I made an appointment and brought it in at 8:30 in the morning. They first told me that I would have to pay a $200 diagnostic fee if the problem was my fault not their fault. After a bit of discussion, they waived that fee. They told me to have a seat, and that it would take about an hour. I said that I would rather go home, and have them call me. Over 6 hours later they had not called me, so I called them. They said they had not yet been able to determine whether the warranty for the vehicle covers that repair. I asked when I cou

I just want to say thank you so much to Beth & the rest of the team for their professionalism & quick service. This was my first time going through warranty & they made the process smooth as well as answering whatever questions I had without seeming annoyed. I am young so you’d be surprised at the unprofessional service I am used to dealing with in the past at other shops! I will always bring my car back in the future. Thank you for servicing my 2024 Chevy Malibu with care & respect.

It's completely absurd that it takes 3 hours for an engine oil change, totally stupid and unprofessional, and then they tell you the vehicle needs to cool down,I have free maintenance for 5 years and this is the first and last time I'll come to this workshop, they're not up to standard.