Arthur's Automotive

It's so hard to find honest mechanics and if you are reading this you have found one. Chris was so caring and understanding and the office staff was incredibly kind. They worked quickly and did their best to find the best price and most efficient repair for my spark plugs and coils. They actually listened to me and followed through with what I asked instead of trying to upsell me and take advantage of a single woman dropping off a car. I can't say the same for previous mechanics I have visited. The work is excellent, professional and my car is running again. Thank you so much Arthur's Automotive. I will be back

After spending a lifetime using major car dealerships for service, I went on a mission to find an honest independent service facility to work on my vehicle. After researching, I selected Arthur' Automotive. This has turned out to be a great decision. They are professional, honest, and very service oriented. I asked that they go over my 2012 vehicle and give me an estimate for a 90k mile service. Unlike car dealers that want to charge $1500, they mentioned my car was in very good condition and only required a couple items to address. How refreshing to have a service center be upfront and honest. I have now found my auto service center for life.

I had a good experience here. Good communication. Work was done well and in a timely manner. I would go back here for routine maintenance: oil/filter, tires, alignment, etc. However, I was able to find a significantly cheaper local option when I needed my timing belt replaced (saved $500 going elsewhere). I’d like to clarify that Arthur’s seems to quote people fair prices and did advise me when getting my quote that they’d need to special order parts for my vehicle (Jetta), which would inflate the cost a bit. I appreciated their transparency, clarity and openness when answering questions. I never felt pressured when I expressed a desire to get quoted elsewhere. For what it’s worth, I chatted with a couple older, longtime customers in their lobby who said they’d been coming here for years

I brought my 2013 Honda in for a second opinion after having been told by the dealership repairs to replace sensors would cost $7000. A neighbor recommended Arthur’s Auto on SE 88th and they were able to diagnose problem and replace a grounding wire and the repair was around. $180.00! Honest and very skilled mechanics who have won a new customer. Very impressed!

The staff here is knowledgeable, super helpful, and kind. They didn’t condescend as I’ve experienced at other shops in the past, just offered a number of solutions to my situation with a genuine effort to mitigate financial impact. No upselling, no add-ons, and were able to get me fixed up and roadworthy in two days time, which included getting a part in from Seattle. Fantastic service. 10/10 recommend.