Assurance Tire and Service

My husband and I have been bringing our cars here for YEARS and I have not once had a negative experience. Not only are they reasonable & efficient, but they are kind & genuinely helpful. They continuously go above and beyond to provide amazing service. Stephen (I could totally be spelling that wrong) has always been a friendly face and I am so grateful for how patient and helpful he is, despite the fact that I am a huge dummy when it comes to cars. 100% recommend this establishment!

Had pleasant experiences with them on multiple occasions until today (2/18/2026). Became a weird power struggle, and some bad energy, accusing me of being mistaken about paying for a lifetime rotate and balance on my truck. Forget the fact that they rotated my tires twice, in OCT 2023 (when I paid for it) and JAN 2025 at no cost. It literally says “lifetime rotate and balance” on my receipts. Manager claimed it was a mistake, that they should never had done it, and that it was apparently performed under my other vehicle (wife’s SUV) which their "records" show is the only one I paid for. So they admitted to making two mistakes, at two different times, by two different individuals, but that I'm mistaken in my recollection about this and their records are "not wrong". Plus they asked if I

They are always able to get me in quickly and provide prompt service at reasonable prices. I think they are genuine and sincere! Recently I had my car serviced and replaced some rear rotors.

These guys are awesome. First time going there for a tire service and they treated me better than good. To hear its on the HOUSE today Mrs. Jones was a blessing. I thank you guys so much. I recommend your services to anyone. The professionalism is unmatched. I will forever be grateful. Thanks

Assurance Tire and Service has been the best place I've taken my car to in the Raleigh area. I've been coming here for years and they always deliver excellent service with reasonable pricing. Steven especially is a rock star. 10/10 recommend anyone bring their vehicles here!