AutoZone Auto Parts

My positive experience at Cranston AutoZone. I stopped by for a new car battery, and Brian T. was incredibly kind, friendly, and professional while assisting me. He took the time to answer all of the questions I had, providing excellent customer service. 5 stars ⭐️

better off going to advance auto on Atwood this location is hooooooooorible why work here if you have zero customer service skills

We were in your Park Ave store today (11/8/2025) between 1-1:30pm. Cranston store #5025. There was a very short line at the time. One of the workers offered to check us out, and took an extra moment to answer a question about an air filter we needed. Mid-transaction, someone in the back of the store began to scream at our cashier, literally scream, tell him he had to do something in the back, and even though our cashier told him he was with a customer the person in back continued to scream at him, saying things like "I'm sick of this, bro. Just clock out and go home if you're not gonna do your job" The kid was HELPING CUSTOMERS. It was awkward and embarrassing for everyone who witnessed this, and so incredibly unprofessional on the part of the person who was yelling. Our cashier then cance

Have to say forgot managers name but she showed me how to get free new battery for my 56 buick that was dead. She totally respected me carrying in battery and got me a deal that I didnt know was available.

This auto zone is the worst place for customer service people are not train to do anything. On 9/23/2025 I went to this auto zone just to get a battery to replace my battery. They told me they can put it on for me so I agreed, but one of the guys told me he was not gonna be able to replace for me because he had a back pain but he would tell a girl to do it instead, at the end they told me they couldn't put it on Because "They didnt have the right tools" to do it. And the girl without asking me I didn't even notice she open my car she placed the battery on my front seat on top of some belongings I had on my seat . I had never deal with a battery so I didnt even imagine that the battery was gonna spill acid all over my car seat. I went back and told them what happened and the district manage