AutoZone Auto Parts

I used to shop here a long time ago for batteries and other items, and it was fine back then. I recently went in to buy a battery, and unfortunately the negative reviews seem accurate. The employees at the register and on the floor came across as unfriendly and uninterested, almost like they did not want my business. At first, I tried to assume they were just having a bad day, but they seemed perfectly cheerful when talking among themselves. The moment they turned to me, though, their expressions changed and they acted annoyed, as if helping me was a burden. I bought a car battery and was then told they do not install it, even though there were no other customers there at the time. I was even told not to buy it there if I wanted installation. I understand that installation is a courtesy

I'm a customer who loved going to this store in the morning, I I went tonight to buy something. It was 10 pm, but the door was open, and I assumed it was still open. The manager was aggressive and unprofessional. He treated me like an animal—you don't treat animals like that. He told me he would call the police, and I wasn't stealing; I just wanted to buy something. The coworker was much more decent and polite than the manager. He threatened to call the police as if I were stealing. He's racist, rude, and completely unprofessional. If I, as a customer, hadn't bought anything, they would have been closed, and he shouldn't be a manager. How can they have a manager with no professionalism? He didn't even explain or apologize. Only the young man who wasn't a manager apologized, and he was m

Young lady there was great and knowledgeable, explained what I needed willing to show me were the part goes. I stepped out came back in and the young man there was visibly annoyed while I was explaining to him about the part then he told me i was better off going to another same type store that I was originally recommended to go to by carvana but I returned to the store because I felt more comfortable with the young lady who explained everything to me. I felt dismissed by this young man and almost defeated. Now I have to take a longer drive to the competitors store.

This is the worst autozone i have been to, first we came here because our battery died. we bought a battery charger to charge our dead battery but thats where the problem came in, the charger wasn’t even working and to add on i went to ask to return the charger and shift supervisor told us no, and i was stuck in the parking lot with not enough help for over 1 hour. their was only one employee there helping us his name was jamal. Plus they charge too much, when i went to the auto-zone near merrick blvd they assist more and is even more cheaper. my own son was helping better then this auto-zone. i DO not recommend this. We managed to get out with the help of my son. I still thank the employee Jamal for even trying and even being really helpful and he went above and beyond to help us. He real

Do NOT go here if you suspect you have a battery issue. The workers are lazy and want NO PARTS of assisting with battery sales or installation. A few months ago I went in knowing it was my battery, they told me no it was my alternator. Upon leaving, I called AAA the diagnostic did confirm it was my battery. So instead of AutoZone, making money off my battery AAA did. As of yesterday my neighbor had the same issue, he went to the same exact AutoZone and they told him it was not his battery it was his Alternator. I informed him of my experience and to get a second opinion. He went to his dealership and they did confirm it was his battery. never the alternator. Either the workers are extremely incompetent or misinformed or extremely lazy, not willing to make a battery sale or assist with la