AutoZone Auto Parts

Every time I visit AutoZone in Hatfield, I am greeted by a friendly and supportive person. Today, Scott helped me with finding the correct battery for my key fob. He went above and beyond to guide me on how to replace the battery. This is just one example of the great service I receive whenever I need auto parts or support. Thank you AutoZone Hatfield for your willingness to provide exceptional support to your customers.

So I had a miracle happen just over the last couple days and received a p0017 error on my OBD2 which was low oil pressure and sludge. possibly timing chain and cam\crank sensor... well I bought the high mileage Advanced seafoam and let it run for about 100 mi and my warning light went off! The manager and associates made a great recommendation and save my vehicle from a $2,500 repair.... according to Murrays Auto Lansdale they wanted to put a new engine in and said it was too late after 21000 miles no oil change.

Hello, just wanted to let you know that I had a great experience today at store 4756. I arrived in the store with my car battery and noticed there was five people in line and one at the counter. Danielle was the only one working at the time. She was hustling and taking care of everyone with courtesy and promptness. Such a pleasure

Ordered special spark plugs and customer service promised I will received a phone call upon arrival next day. Never received the call and 3 days later I go to the store to see what was going on. The spark plugs were received rhe day supposed to and no one call. Spoke with Ian who claimed was the store manager (later read on his batch was the assistant Store Manager) I asked why I was not called as he said he did not know very dismissal. I hope corporate head quarters will read this and train better your personal. Ian blamed on a person that just left for the day (very convenient) whom he said was responsible for calling. No apologies but I lost spot for car appointment. Not so great customer service. I am glad there are many online services and competitive options. Worst customer service

Mike is the best! My headlight bulb was out. I youtubed it. I could barely fit my hands in there and did not want to break something by accident. So I went to AutoZone and bought a couple bulbs and Mike installed for me in 1 second.