AutoZone Auto Parts

The only reason I'm even giving this a one star review is because I can't give it a negative star review. I live in the local area and have been going to this store for years. I usually get help from a young lady named Cherry who is always helpful and very knowlgeable. But the last time I was in the store I was being helped by another employee, an older gentleman who was more than willing to help me. I attempted to get my money back on some UNOPENED gear oil, but I didn't have my receipt with me after having lost it, I would have looked up the purchase on my banking app if allowed to, but was interrupted by the manager on duty. I first mistakenly said I had bought the oil at the beginning of December, and they told me they couldn't look up a reciept that old. At that point the manager

Huge shoutout to Kevin McBride at AutoZone for the outstanding customer service. He took the time to guide me through the best exhaust heat-resistant product and metal zip ties for my setup, explained the differences, and made sure I got exactly what I needed. Super knowledgeable, patient, and genuinely helpful. Experiences like this are why I keep coming back. Thanks again, Kevin!

I give 1 star of course because I can't give negative stars I have been coming to this location many years, it's always hit or miss in their costumer service anyway, I requested to borrow the scanner to reset my car check engine light (my self, I know how to do it) after I had done a small repair on my car, I asked an older gentleman but a bald guy with glasses in a girdle came out and said we don't that here I ask how come, I've done it so many other times? He just flat out said NO we don't do that here we don't do OM here (whatever that means), he also was mad for some reason. Honestly I want to come to this location because it's convenient and close but because of this guy and others through the years they keep driving me back to O'Reilly's

Went to get a side view mirror panel. Asked if I could leave my wallet inside to verify that it’s the correct size mirror; they said absolutely not and that I had to purchase it first. No assistance to help me find the correct one. Worst service I’ve ever had at autozone. Edit: I went to O’Reilly that’s about a half mile away. Those guys are awesome - offered for me to take it out and check fitment without me even asking. I will be using O’Reilly moving forward.

Needed assistance with replacing my windshield wipers, my Dad used to handle this type of stuff for me, but he’s passed now. So I stopped into this Auto Zone to see if by chance they could help me. I let them know I hadn’t purchased from them, but that didn’t matter to Jared, he quickly went out to my truck and popped them on for me! I know it sounds silly, but this was a huge relief for me. Thanks again Jared! And thanks for hiring such awesome people AutoZone!