AutoZone Auto Parts

I had a really great experience at this AutoZone and wanted to give a shoutout to the manager I believe was named Craig (apologies if I got the name slightly wrong). He went above and beyond to help me out and made what could’ve been a stressful situation incredibly easy. From the moment I walked in, he was friendly, knowledgeable, and genuinely willing to help. He took the time to listen to what was going on with my car, explained things clearly, and made sure I left with exactly what I needed. It’s rare to come across customer service like that these days. You can tell he really cares about both the customers and the store. AutoZone is lucky to have someone like him leading the team. Thanks again for the excellent service!

Bruce and crew at Auto Zone on 309 were absolutely top notch. We needed a new agm battery for my Son In Laws Buick. They had the right one, gave him the proper optional stuff to make sure the battery stayed healthy amd didnt oversell him. Once we got the battery installed we needed more help with a stretched terminal, a broken hold down and a warning message on the dashboard that wouldn't go away. We took the car back to Bruce and Company, and they walked him right through all the issues, tested everything they could (over and above) made sure he had what he needed, kept budget in mind and sent him on his way confident and without a worry. They're patience and kindness were exemplary. Excellent crew, and a great leader in Bruce. Thanks again guys, peace of mind and not feeling l

I had the best experience today at this AutoZone! I had a dead car battery and a heck of a time replacing it - the terminals were so badly corroded that the positive terminal was pretty much welded onto the post until I pried it off with the power of baking soda, a flat head screwdriver, and stubborn determination. I Uber'd to this AutoZone to get a 2pk set of terminal replacements and Chris P, one of the associates there, rang me up and was very friendly. Unfortunately, the replacements only fit the negative post, so I went back to get a larger one. I also decided to get something to help prevent battery corrosion and Chris P helped me with finding a basic set of pads and grease for a great price! I really appreciated that he was honest and didn't try to upsell me more than I needed. L

I believe the man who helped me today was named Craig, and he was knowledgeable, friendly, professional, and quick. My wife's car battery was dead, but we had our fingers crossed it was just acting weird because it's been in the negative temperatures over night for the last week or more. I called ahead just so I didn't come in there and surprise anyone & they could could of line up whatever else they were working on lol, and my problem was resolved within 30 minutes of my arrival - THANK YOU! I can't believe how fast that battery swap was lol but I'm glad I got to learn a few things just shadowing Craig

Craig made my trip to the store easy and painless to figure out what was wrong with my truck. He tested my batteries to find out it was actually the starter. Craig was super helpful! The customer service was top-notch, and I'll be returning!