AutoZone Auto Parts

Had an amazing experience with the staff in AutoZone they were able to help me solve my issue With my sedan Heather was able to look up the part that I needed it for my vehicle. Also provide a meet with plug and play. To check codes diagnostics on my sedan . She was an amazing help. Great energy just great customer service overall answered all my questions to the best of her knowledge. I didn’t know I needed a gas cap for my vehicle and she assisted me with that and I purchased a universal gas cap for my vehicle which fit perfectly on my vehicles, gas cap Section also was able to pick up Purge Valve - 2013-2016 Lincoln MKS 3.7L V6 - Wells aswell. If it wasn’t for her assistance I wouldn’t have been able to resolve this issue and even though the establishment was really busy she was s

⭐⭐⭐⭐⭐ I had a fantastic experience thanks to Jesse's outstanding customer service. He was truly attentive, understanding, and went above and beyond to assist me with my needs. His friendly demeanor and professionalism made the entire process smooth and enjoyable. I highly recommend Jesse to anyone looking for helpful and courteous support. Kudos to him for making such a positive impact!

Thanks to store manager Joseph B., who helped me when I arrived, not knowing what was wrong with my car. He kindly checked it and found I had no oil. He also inspected my entire car so I could return safely to New York. I'm eternally grateful for his attention and kindness. Thank you 💕

This store is run by some of the best customer service I’ve ever experienced. I know nothing about cars and often don’t know what I’m actually asking for, the staff consistently treats me with patience and kindness. They are all very knowledgeable and are often doing multiple tasks at once as they get busy. I’ve been going here for 4 years and will continue to because of this. Thanks!

As promised I must leave a review from a great experience I had at the Auto Zone Mt Pocono location. I went to the store to inquire about my headlight. I was met by a very pleasant Associate whose name is Jesse. He told me to come back on 10/22/25 when he would be available to assist me. On the evening of 10/22/25 I returned to the store. Jesses assisted me with my headlights. He spent the time to switch out my non-working headlight with the new lights that I purchased. Overall, Jesse was very pleasant, had excellent customer service, very helpful, and knowledgeable. I will highly recommend Jesse to any customer and yes, he deserves a raise. This is from customer name Martinique.