AutoZone Auto Parts

This AutoZone is fantastic. It has very excellent service and the workers are very friendly and helpful. Soheil went above and beyond to help me with my diagnostics, as well as finding the parts I would need. As well was very human in relating to my life and every day needs. This is an awesome experience and place. And I thank God for good people like these in the world. Much love and thank you for all the help AutoZone. God bless.

I came to AutoZone on victory in Hazelton and I got the perfect service. My questions were answered. Soheil helped me. He was very knowledgeable and knew what was wrong with my car. I love this place.

Extremely rude and unhelpful staff. I came in to get a battery for my car at 5 pm. The guy helping me was not nice, tried to upsell me on a battery that didn’t even it in my car and when I asked to help install it he said no. He asked another member if they would help me and he declined too. I told him that my battery is bad and I can’t drive without being jumped, I’m not sure how to install it. His answer was to go find a random mechanic that sometimes hangs out outside to ask him for help? Or he could loan me the tools so I could figure it out myself. I had to get my car jumped so I could drive to another location (they were extremely helpful and nice there). I would give them 0 stars if I could. Awful customer service and staff is too lazy to sell their own inventory.

Walking into a car store where the clerk doesn’t know basic things like windshield wipers and car models is sad. This company has been around for far too long, hire people who know cars and are passionate about cars or raise your pay to get the right talent. Stop using your racial divide to rectify a frustrating or irate customer. It doesn’t take a racially ambiguous human or a “black man” to assist another “black man”. Be huMAN, have patience, consideration, customer service and let your ego and pride go! You’re in customer service, the customer is the patron…..if they’re spending they’re money and they HAVE to come back and solve a problem they thought they Already solved on their first transaction…EXPECT them to be upset. Time is money, you’re the expert in the field….if you don’t kno

Sohiel is professional and exhibits outstanding work ethic and customer service. Not only did he help me with questions about the wiper blades and helped me find another store with stock for my rear blade, he went out in the rain and demonstrated to me how to install the blades(it was my first time). We could use more folks like him everywhere else.