Avis Car Rental

Ms. Shirley always provides exceptional service and I look forward to our chats each time I visit while she works on my car reservation. Cars are always fine, and if there ever is an issue or I just don’t like the type of car she assigned, they’re always willing to make it right with a quick swap. Highly recommend.

Best car rental experience I’ve had in New York. Usually I rent from the airport so this location exceeded my expectations in terms of customer service, wait time, and convenience. In particular, Amidi made the entire rental experience to be exceptional and easy. From the quick pick up to the flexible drop off, he was professional and courteous throughout. I look forward to renting from this location again. Thank you, Amidi!

Manager Aimie and Ms. Shirley provided exceptional service during the time I have been renting from Avis. They are professional, efficient, and genuinely helpful from start to finish. Everything is always handled smoothly, and they make the entire process easy and stress-free. It’s rare to experience this level of customer care — thank you both for going above and beyond! — Lawrence

Always an amazing customer experience! Just when you think genuine customer service has disappeared, along come Amidi and Miss Shirley at the Avis on Old Country Road in Westbury. The level of care and consistency they deliver is truly exceptional. They are warm, professional, and always go the extra mile to make the rental process, smooth and stress-free. Amidi and Miss Shirley are the reason I keep coming back – Avis is lucky to have them!

Had a great experience at Budget Rent-A-Car in Westbury. Shirley at the front desk was incredibly friendly, got us in and out quickly, and was very accommodating with our requests. Smooth, easy process from start to finish. recommend this location!