Avis Car Rental

I recently rented a car from Avis, and my reservation clearly showed a total of $600. However, when I dropped off the vehicle, I was shocked to see that I had been charged $736. When I asked about the additional charges, I was told it was for “maintenance and cleaning,” which makes absolutely no sense because the car was returned in clean condition with no issues. This feels like an unfair and hidden fee scam, and it’s extremely frustrating as a customer who followed all rental terms. I expect full clarification and a refund of the unauthorized extra amount. This experience has completely damaged my trust in Avis, and I hope they resolve this immediately.

Avis is a joke. I set my reservation 2 weeks before I had to go on a trip and called twice to make sure Everton was in place and good, the day I go to pick up my rental sorry we need a credit card after calling twice to make sure I didn't. On top of that they are about the rudest people I've come across.

Reserved online without a hitch. Because of work we couldn't pick up the car until last minute. When we got there and tried to pay they wouldn't take our Chime Card. Seriously? We were leaving for vacation and everywhere was closing and we had no car. With only 10 minutes to closing, Enterprise Car Rental had a car available. They stayed over to assist us. They did take my online banking card and even gave us a free upgrade.

This company is trash. I paid for an online reservation and when I went to get the car I was told there were no cars. And I have to wait 3-5 business days. I called the 800# to complain and the representative hung up on me. Totally unprofessional company. They should be out of business

first off why would yall let anybody book a reservation and its no cars available, then the female at the counter to ugly to be having an attitude.. and yall could of at least sent a text, just wasted people time..