B & B Auto Parts

First off, I never leave reviews on places, ever. My father has been coming to this store for over 50 years. We used to deal with an old guy Gerard who was great. I came in today looking for struts for a 2001 Camry and ABS fuses. Earlier in the day I was told over the phone they had the struts in stock, but that I needed to come in with cash to get a price because they “don’t give prices over the phone.” After driving there, I was told they either didn’t have them or quoted me a price nearly 3x higher than what they sell for online. When I asked about ABS fuses, I was told they wouldn’t sell me one unless I physically brought in a blown fuse — even though I showed a photo and knew the exact amperage and type. Overall experience felt dismissive and unhelpful. I wasted time and gas based

if i could leave 0 stars i would. Worst customer service. They talk to you like you can't get parts elsewhere. Very rude staff. Will never return here or recommend either.

Terrible service, most Employees behave as if you’re asking for a favor not about to make a purchase. Seem to hate their job. Go elsewhere def not here too bad 0 stars is not an option

I am all about costumer services and I go around the city check out business. I can say for facts that this place is rude and costumer services sucks and lastly they sell everything too expensive. I don’t know how they still in business.

After reading the reviews, I was a bit hesitant to go, but I decided to experience it for myself. Purchasing auto parts feels like learning a new language to me, but the team made the process easy. The staff was friendly, straightforward, and helpful. I went on my lunch break, expecting it to take a while, but I was in and out within 10 minutes. The representative quickly took my car information, ordered my parts, and told me to return in two hours. Sure enough, he called me exactly as promised. When I picked up my order, they were professional and even helped load the parts into my trunk without me asking—great customer service! Everyone’s experience may vary, but mine was excellent overall.