Baltimore Truck Center - Volvo Division

Always a pleasure when we walk into the parts department. Very friendly & professional staff. Excellent parts knowledge, ready, willing & able to help our shop with all our Volvo needs.

I am extremely frustrated with my recent experience at the Volvo repair shop. As the owner of a trucking fleet, I've visited this location multiple times, and one employee's behavior has been unacceptable. This individual is not only rude but also exhibits blatant racism. Just a month ago, he told me it would take 15 minutes to remove my truck from the parking lot for a battery change. Instead, he took over 4 hours—clearly intentional. When I inquired about the delay, he dismissively said he would get to it when he felt like it. His attitude towards my driver was equally appalling. This level of disrespect is not what I expect from a Volvo employee. I urge the Volvo team to address this issue seriously. Customer service is crucial, and this employee does not represent the standards I kno

This Volvo place needs better assistance for the customers. They are not trained and they don’t know the parts that the Volvo semi truck uses. Also, they won’t help you to find anything. You need to provide everything to the. In order to buy a part.

This place was great I didn’t know you could buy batteries As late as 11:30 pm Walked in and out two batteries for about $142 , after core charge of $25 each can’t beat it!!

Great experience They are very quick, no trailer place to drop over there. You have to bring your bobtail, and they're fixed very quick. Jordan is the very nice guy. He helped me a lot and he's really good guy Jordan is the very nice guy. He helped me a lot to get my truck fux on very next day. Thanks bro