Batteries Plus

The plus is they had what I needed. The minus was that the associate that said he was the only one in the store that knew how to program keyfobs, was not willing to dig deeper to find the problem. I purchased a keyfob for my 2014 Ram 1500. He said everything worked except for the remote start feature and that something must be wrong with my truck. I told him the remote start feature worked this morning. I have enough electronic and mechanical experience to know something was wrong with either the programming or the remote. I figured I would look into it first, before accusing the associate. When I got back to our office, I took the new remote apart only to find that the metal disc that completes the circuit for the remote start feature had been put under the wrong terminal of the r

I have always bought my car batteries (and others) at Batteries Plus in Arizona. After we moved to Westlake my truck battery died. It was 5:30 AM. AAA came out and jumped me. I then made an appointment on the Batteries Plus Parma OH Store's website for 8 AM that morning to get a new Duracell battery installed. I arrived at 8 AM sharp and the store was closed. When I went up to the door, the sign said they open at 9 AM. The website said they opened at 8. I was frustrated. I phoned the local NTB Store in Middleburg Heights and they got me fixed up immediately. Back home, about 10 AM, I called the Batteries Plus store to alert them about the discrepancy between their website and the store hours. The clerk made one excuse after another, the winner being that they would have only had

I purchased a Battery in January 2025...This Battery recently tested Sulfated and unchangeable. I called this location and they informed me to come in for a warranty replacement ( Dec 14 2025). I arrived from my 45 min drive and the associate Angel tested the battery @ 9.4 volts. This associate then said we need to try a different tester. This tester was @ 10.4 volts. The associate then informed me that they need to try and charge this battery for several hours for another test. I informed Angel that l had a down piece of equipment and was almost 1 hr drive away. The associate could care less and said he would call me later that day. No call! I had to return to this store on Monday 1:00 pm ( No Call again) to pickup my battery and that equals almost 4 hrs of total travel time to Battery

I was hesitant to get my car battery tested because I was afraid I would be pressured into buying a new car battery. Thankfully that was not the case and the gentleman I worked with was honest and transparent. Great customer service and fast! I will come back if I ever have battery related needs in the future!

Didn't know what to expect but convenient location. Great price excellent warranty many nice perks.