Ben's Auto Repair
Farmers Branch, TX · Auto repair shop
- Address
- Ben's Auto Repair, 13911 Denton Dr, Farmers Branch, TX 75234
- Phone
- (972) 241-6784
- Website
- bensautorepairs.com
Ben's Auto Repair is an auto shop located in Farmers Branch, TX. It is one of 53 auto shops listed in Farmers Branch. Its 4.4-star rating matches the Farmers Branch city average of 4.4 stars. It ranks #16 of 53 auto shops in Farmers Branch. There are 10 photos associated with this location.
About Ben's Auto Repair
We opened our doors for business in April of 1996 serving the North Texas area. We are located just north of Dallas in the beautiful city of of Farmers Branch. At Ben's Auto Repair, we are very thankful and excited to serve our great customers. We... More
Customer Reviews
Took truck in to replace the starter. On this model it’s necessary to remove the intake manifold. Mechanic dropped a washer down into the head and onto the piston. He didn’t realize it till he started it. They had to replace the head and #2 piston and rings. Truck didn’t run right since. I checked the oil and it didn’t even register on the dipstick. So either they didn’t put oil in or because of the repair it was being consumed. Went back 4 times in 10 days and the still couldn’t get it to run smoothly. Ben finally told me to take it to the dealer. At my expense! I just decided to live with the rough idle. 4 weeks later the cooling fan assembly broke loose and trashed the radiator, hoses, belt etc.. Called Ben and told him what happened and he denied they had to remove the fan assembly to
Do not bring you car or truck here. These mechanics will not fix it but only make the problem worse. They are not mechanics just part installers if that. All three cars I had worked on here came back worse than they went in. I have called repeatedly to talk to the owner and no response.
They did a great fixing my BMW 2018 and gave very honest recommendations.
DO NOT GO here. They lack technical expertise and bad workman ship. Unfortunately, I took my car there and had to take back 4 times within 10 days and still stand with a stranded car. It doesn't take 7 days to resurface the issue. They took every opportunity to thrown in more repairs and withdrew more money from me. Do yourself a favor is saving yourself not taking your car to this mechanic.
We have had two vehicles worked on with them. The first job was so so. The installation was ok. The welding aspect was the worst I’ve ever encountered. Did not find this out until I had my car back and looked under it. Upon check out the receptionist James trying to sell more over priced work. The second job we had done was a very simple installation that we were charged three times the normal shop cost. The only reason we allowed them to work on our car is that we have no other transportation and needed our car back the same day. Upon check out we were charged even more than what was first quoted. And again urged to get more over priced work done. As far as the quality of this job goes, it remains to be seen. Will we recommend them….probably not.
Accessibility & Amenities
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.