Benzen Auto

i just bought the Toyota 4Runner premium. but when i got the vehicle it doesn't have the premium features as advertised in the listings. it has all the trail features witch is the base model with stored engine codes.25. I required it to be shipped from Ohio to Wisconsin. I was told this would not be a problem. The shipping took a little longer than I thought it would. I received the vehicle after I paid in full. I was assured the vehicle would be fully cleaned and detailed before it arrived and it was not. It was completely filthy inside when it arrived. I have been trying to contact Ben the owner of the dealership to see what he can do and he’s just blowing me off. He seemed like a very nice guy when I was talking to him before I got the car. But it just seems he wants the car sold then j

⸻ Just picked up my 2012 Ford Edge from Benzen Auto and I couldn’t be happier. The customer service was amazing from start to finish. The environment is super family-friendly, and they had me in and out with no stress. They were completely honest about everything that needed attention on the vehicle, and anything I didn’t like was either fixed on the spot or scheduled right away as soon as the parts came in. It’s rare to find a dealership that stands on honesty and takes care of their customers the way they do. I highly recommend Benzen Auto!

Buyer be ware!!! Please please please do not purchase from this business. Very deceptive business practices. Ben sold me a vehicle that needed $2k worth of work to be safe. And another $6k of engine repairs. I, along with 5 others, have filed civil suits against him. He settles each case out of court. He has had atleast two Attorney general files opened against him. He is not an ethical or reputable car dealer. He falsifies paperwork and doesn’t include the correct values on the car sold or car traded in order to skip taxes. Please be very careful investing your money here. Yes he resolved my issues and returned my money but that was only after going the legal route.

Got a great truck with low miles. It needed some wheel barrings a few months after I got it but it's been great to have and reliable. Ben will be getting more business from my fam.

Amazing customer service, very informative on every vehicle on the lot. They will get you in a great car same day and make the process so simple. I will definitely get our fsmily vehicles from here